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Billing and Insurance

Marianjoy has resources for your convenience in the financial aspect of your care. In this section, you will find guidelines on billing, insurance and opportunities for financial assistance.

As a courtesy to our patients, financial counselors are available to assist you, from determining benefits and resources to verifying billing is correct. For questions about hospital bills, please call Patient Financial Services between the hours of 8:00 am — 4:30 pm, Monday through Friday at 630.909.7370. For questions about Marianjoy Medical Group bills, please call 630.909.7350.

Marianjoy Rehabilitation Hospital accepts many insurance plans, including Blue Cross Blue Shield and Medicare. Our Patient Financial Services department can serve as liaison between you and your insurance company. Some plans may require pre-notification before inpatient admission or services at any level of care, for reimbursement purposes. We will reach out to your insurance to determine your requirements and benefits, but we suggest you or your family also contact your insurance to initiate the process and review your benefits. Learn more about Medicare guidelines.

Patient Financial Services can also assist patients in finding resources for payment. Our financial counselors can help you determine eligibility. Marianjoy works with patients to establish payment plans as needed. You may be eligible to receive free or discounted care from Marianjoy Rehabilitation Hospital. Please fill out this Application for Community Care Assistance (aquí en español) and attach indicated paperwork to help us determine your eligibility. Read the entire financial assistance policy.

Fee Schedule Transparency:
Marianjoy is committed to working with our patients and their insurance provider on providing estimates of potential "out of pocket" costs before any treatment is begun. Since every insurance company and treatment regimen varies, we also ask our patients to partner with us by reaching out to their insurance provider on potential "out of pocket costs." One resource that is beneficial in explaining all of the aspects of a hospital bill is on the Healthcare Financial Management’s website Understanding Healthcare Prices: A Consumer Guide (pdf).

If you still have questions about our fee schedules or would like copies, please do not hesitate to contact any of our patient financial service departments at:

Marianjoy Rehabilitation Hospital
Phone: 630.909.7370
Fax: 630.909.7371
Email: MJMRHAssistance@nm.org

Rehabilitation Medicine Clinic
Phone: 630.909.7350
Fax: 630.909.7351
Email: RMCAssistance@nm.org

 

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